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Adobe flash player adobe connect desktop app install#
Adobe flash player adobe connect desktop app software#

Make sure that your headset/microphone is not muted on your computer.Always connect your headset/microphone before entering the meeting room.If the echo does not go away, close all internet browsers and re-enter the meeting room in the Adobe Connect application.Your extra names in the 'Attendees' pod should now disappear, as well as the echo.Close the browsers that you are not using.If your name appears twice or more, you are participating in the meeting room from various browsers.Check if your name appears more than once in the 'Attendees' pod.If your audio is echoing, it may be because you are logged into the meeting room more than once. If you still experience audio feedback, check your audio settings (see Audio).If this does not solve the problem, exit the meeting room and re-enter in another browser.Exit the meeting room and close your internet browser.If your microphone is unmuted and you are using your speakers to listen to the meeting, then the sound from your speakers will be picked up by your microphone, and cause audio feedback (a loud ringing noise). Muting your microphone will also reduce the use of broadband and improve the connectivity for participants with unstable internet connectivity. Otherwise, you will broadcast sound in the meeting room, which may be disturbing for other participants.

Remember to always mute your microphone when you are not speaking.

Consider sharing a computer with other colleagues participating in the same meeting using the same internet connection.

If you share the internet connection with other colleagues, ask them to limit the use of broadband.

Quit all other programmes using broadband (browsers, email, skype, etc.).

Use a wired connection (cable instead of wifi).

To improve your connectivity, please make sure that you:

Run the 'Audio Setup Wizard' again to test the volume of your audio.īreaking sound is usually due to unstable internet connectivity.

Adjust the volume by dragging the slider towards 'Low' or 'High'.

Click on the arrow next to the speaker icon in the top bar.

If the sound from the meeting is very high or low, it may help to adjust the speaker volume.

Make sure that your headset is selected and if not, select it from the drop down menu.

Right-click the small speaker icon in the bottom right corner of your desktop.

If you use Microsoft Windows, make sure that your headset is selected as your default playback device in your computer settings.

Adobe flash player adobe connect desktop app install#

Note: If you are using a headset that has not previously been connected to your computer, your computer may need to install the drivers.

Make sure that your headset is plugged into your computer.

Exit the meeting room and close all of your browsers.

Make sure that you are using the Adobe Connect application, and not the internet browser.

Note: You can always test your audio and microphone in the open Adobe Connect Test Room!

If you cannot hear the music when testing the audio, follow the guidelines below.

If your sound is working, proceed to the following steps of the 'Wizard'.

Test your headset sound in the 'Wizard'.Choose 'Audio Setup Wizard' in the drop down menu.Click the 'Meeting' menu in the top left corner.You can test your audio and microphone by running the 'Audio Setup Wizard'. Always use a headset that you are sure is working (e.g.Make sure that the sound is not muted on your computer.Always connect your headset before entering the meeting room.Visit the Fabo Adobe Connect Test Room to test your sound prior to a scheduled meeting.Make sure you connect your headset before entering the meeting room.Make sure that you have the latest version of Adobe Flash Player.Use a wired internet connection for optimal connectivity.If your internet connection is slow make sure you close all programmes and apps that are connected to the internet and (if possible) ask your colleagues to disconnect their computers from the internet or at least close their streaming services.

Adobe flash player adobe connect desktop app software#

Your webinar/meeting will take place online and to ensure that your hardware and software are ready for using Adobe Connect 9 you have to run the diagnostic test, which you can find here.Īn internet speed of 200-350 KPS is sufficient to run Adobe Connect 9. For the best experience we suggest that you install the Adobe Connect app, instead of using an internet browser.Ĭlick the relevant link to the right and install the app.